FAQs - MS Collection

Frequently Asked Questions

What Shipping Methods Are Available?

Do You Ship Internationally?

Yes, we Shipping Internationally. If you are ordering outside from Australia Please Talk +61 420 243 588 to MS Collection Team for more details.

What Payment Methods Are Accepted?

PayPal

Is cash on delivery(COD) available?

Currently, we are not offer COD.

Can I cancel my order once I placed it?

We don’t cancel or exchange the order if the given conditions are not followed by you.

We will accept your request only if there is a mismatch in any color, size, or design, and if the product is broken or damaged.
The products should be returned in the same condition: unused, unworn, and unbroken.
Jewelry has to be with its original tags.
All documentation and packaging. (eg: receipt or proof of purchase or boxes etc.)

How Do I Track My Order?

When you will do order your products. You’ll receive an email, in this email you will get your tracking information.